By Solar Expert

December 7, 2023

The Top 10 Questions to Ask Solar Companies Before You Go Solar

Solar panels on back of house

Questions the Solar Company is a good thing.

Deciding to harness solar energy is a pivotal step toward sustainability. But it's crucial to choose the right provider. Before committing, there are essential inquiries you must make to ensure a wise investment.

This article presents the top 10 questions to ask solar companies. It offers a strategic approach to evaluate credentials, financing, warranties, and more.

Navigate this significant transition with confidence by arming yourself with knowledge and clarifying the intricacies of going solar.

Key Solar Company Takeaways.

  • Ask about the company's certifications and licensing to ensure they meet industry standards and regulations.
  • Request customer references and testimonials to gauge the company's reliability and customer satisfaction.
  • Understand the different financing options available and choose one that aligns with your long-term costs and energy goals.
  • Inquire about guarantees on energy production, warranties on equipment and workmanship, and conduct a thorough site assessment for optimal system configuration.

What Are Your Credentials?

When evaluating solar companies, it is essential to inquire about their credentials to ensure they are qualified to deliver high-quality solar installations. Certification verification is a critical step in assessing a company's expertise and adherence to industry standards.

A reputable solar provider should hold certifications from recognized institutions, which validate their technical knowledge and commitment to excellence.

Furthermore, examining the licensing status of a solar company is imperative. This not only confirms their legal authorization to operate but also indicates their compliance with regional safety regulations and building codes.

Such due diligence guarantees that the solar installation will be performed with a high degree of professionalism and accountability, mitigating the risk of future complications and ensuring optimal performance of the solar energy system.

Can You Provide Customer References for your Solar Company?

Requesting customer references offers valuable insight into a solar company's track record of satisfaction and service quality. When analyzing references, it is critical to examine the reference validity which involves confirming that the references provided are from genuine customers and not fabricated. Legitimate references should come with detailed projects, dates, and the scope of work that allows for verification and contextual understanding.

Delving deeper, one should scrutinize satisfaction metrics, which include customer testimonials on the solar installation's performance, the company's responsiveness to inquiries and maintenance requests, and the overall customer service experience. These metrics provide a quantifiable gauge of the company's reliability and the likelihood of a successful partnership.

Prospective solar adopters should interpret these references with an analytical lens to ensure an informed decision-making process.

What Are My Solar Financing Options from your Solar Company?

Understanding your financing options is a critical step in a homeowner's journey to adopting solar energy solutions. Solar investments can be significant, and selecting the right payment plans is paramount.

Typically, solar companies offer various financing models, including outright purchases, loans, leases, and power purchase agreements (PPAs). Each option has distinct implications on ownership, maintenance responsibilities, and the financial trajectory of your solar project.

When considering loans, scrutinize the loan interest rates and terms, as they will affect your long-term costs. Lower interest rates may result in substantial savings over the life of the system. It's also crucial to understand the amortization schedule and any potential penalties for early repayment.

An analytical comparison of these financial constructs will ensure a well-informed decision aligns with your economic circumstances and energy goals.

How Is Energy Production Guaranteed?

After exploring financing options, it's essential to ask solar companies about the guarantees they offer on energy production from their systems. A critical consideration is understanding the performance metrics that underpin these guarantees.

Typically, companies will provide a performance guarantee that specifies the minimum amount of energy your system will produce over a certain period. This assurance is often backed by detailed analysis, taking into account historical weather patterns and the specific impact of local weather on solar efficiency.

Prospective solar owners should examine the conditions and terms of these guarantees. They must clarify what happens if the system underperforms, including how compensation is calculated and provided.

What Warranties Do You Offer?

In addition to performance guarantees, it is imperative to inquire about the specific warranties that a solar company provides for their equipment and workmanship. A comprehensive analysis of warranty offerings should dissect the duration, scope, and coverage limits of such warranties. Customers must scrutinize the manufacturer's warranty for solar panels, inverters, and mounting hardware, which typically range from 10 to 25 years.

It's equally important to assess the installer's workmanship warranty, which covers the integrity of installation.

Warranty transferability is a crucial aspect, as it affects the value proposition should you decide to sell your property. Ensure that the warranties are not only robust but also transferable without cumbersome conditions. Such due diligence ensures protection against future unforeseen expenses and underscores a company's confidence in their product's longevity and performance.

How Will You Assess My Site?

Before committing to a solar installation, it is critical to ascertain how a solar company will conduct a thorough site evaluation to determine the suitability and optimal configuration for your property.

The assessment should encompass several key aspects:

  1. Roof Suitability: Analyzing the condition, material, and angle of your roof to ensure that it can support the solar panels and provide maximum efficiency.
  2. Shade Analysis: Employing tools and software to predict potential shading from trees, buildings, and other obstructions that could impact solar energy production.
  3. Energy Consumption Analysis: Reviewing your past energy usage to tailor the solar system size appropriately, ensuring that it aligns with your consumption patterns and energy goals.

An analytical approach to site assessment sets the foundation for a successful solar installation, optimizing energy production while considering all relevant factors.

What Is the Solar Installation Timeline?

Moving forward from the initial assessment, it is essential to question solar companies about the expected installation timeline to ensure it aligns with your schedule and project expectations.

The installation duration can vary significantly, influenced by the complexity of your solar project, the efficiency of the solar company, and external factors such as weather conditions.

A meticulous analysis of the permitting process is crucial as it can introduce delays. This process is jurisdiction-dependent and can range from days to months.

Solar providers should offer a clear, step-by-step timeline, detailing each phase from equipment ordering to the actual panel installation and grid connection.

An analytical approach to this inquiry will afford you a realistic expectation, facilitating a smoother transition to solar energy while mitigating potential scheduling conflicts.

Are There Any Hidden Costs?

When evaluating solar energy solutions, it is imperative to inquire about any additional fees that may not be included in the initial quote. A transparent payment structure should be a fundamental aspect of your agreement with a solar provider, ensuring that the total cost reflects the entire scope of the solar installation and any post-installation services.

To avoid unforeseen expenses, consider these critical factors:

  1. Permitting Fees: Confirm whether the cost of local permits is included or additional.
  2. Maintenance Costs: Understand future maintenance obligations and if they incur extra charges.
  3. Incentive Eligibility: Clarify if the quoted price takes into account available incentives or if adjustments will be made post-eligibility confirmation.

An analytical approach to these details will safeguard against hidden costs and ensure a comprehensive understanding of your solar investment.

How Do You Handle Solar Maintenance and Repairs?

Inquiring about a solar company's maintenance and repair protocols is a crucial step in ensuring long-term system reliability and performance. A meticulously crafted repair protocol ensures that any system downtime due to malfunctions is minimized, while a well-structured maintenance schedule is pivotal for sustaining peak operational efficiency.

Repair ProtocolResponse time, warranty coverage, technician qualification
Maintenance ScheduleFrequency, scope, system check-ups, performance reviews
TroubleshootingRemote monitoring, on-site diagnosis
Parts ReplacementOriginal equipment manufacturer (OEM) parts usage
DocumentationService logs, incident reports, maintenance records

An analytical approach to these elements can significantly influence the longevity and productivity of your solar investment. It's prudent for consumers to seek companies that demonstrate an expertise-driven, detail-oriented ethos in their maintenance and repair methodologies.

What Happens if I Move?

While ensuring a robust maintenance and repair strategy is essential for your solar installation, it is equally important to understand the implications and options available should you decide to relocate. Navigating the complexities of moving your solar panels or transferring the agreement to the new homeowners requires a clear understanding of the terms provided by your solar company.

  1. Relocation Services: Determine if the company offers assistance with dismantling and reinstalling your system at a new property, including potential costs.
  2. Transferability Options: Investigate whether your solar lease or power purchase agreement (PPA) can be transferred to the new homeowner and under what conditions.
  3. Cost-Benefit Analysis: Conduct a thorough analysis to decide if moving the system is financially viable compared to purchasing a new setup at your future residence.

Frequently Asked Questions

How Will Adding Solar Panels Affect My Property Value and Homeowners Insurance Premiums?

Adding solar panels can potentially increase property value due to market demand and energy cost savings. Homeowners should analyze relevant resale statistics to gauge the potential uplift.

Concurrently, it's critical to assess how solar installations might influence homeowners insurance premiums, considering both coverage adjustments and potential risks.

Exploring available tax incentives is essential for a comprehensive financial evaluation.

Seek expert advice for a tailored analysis, as impacts can vary based on individual circumstances and local market conditions.

What Is the Environmental Impact of Manufacturing and Eventually Disposing of the Solar Panels?

The environmental impact of solar panel production and disposal is multifaceted. Manufacturing processes require significant water usage and energy, potentially contributing to carbon emissions if not sourced renewably. However, the operational phase offers substantial carbon sequestration benefits by reducing reliance on fossil fuels.

End-of-life disposal presents challenges, necessitating responsible recycling to mitigate harmful effects. It's imperative that manufacturers strive for eco-friendly practices throughout the lifecycle of solar panels to minimize environmental costs.

Can the Solar System Be Expanded in the Future if My Energy Needs Increase?

When considering the scalability of a solar installation, it is essential to assess roof compatibility to ensure the infrastructure can accommodate future expansion.

The installation timeline could also be affected by augmenting your system.

A detailed analysis of your current and projected energy consumption will guide the expansion strategy, keeping in mind that expert system design is crucial to seamlessly integrate additional capacity while maintaining system efficiency and reliability for the discerning consumer.

How Does Shade From Trees or Nearby Buildings Affect the Efficiency of Solar Panels Throughout the Day and Across Seasons?

Shade from trees or buildings can significantly impact solar panel performance. Conducting a thorough shade analysis is imperative to predict efficiency drops.

Furthermore, seasonal positioning of the sun alters the shading pattern, necessitating a nuanced understanding of solar access throughout the year.

An expert assessment will optimize panel placement for minimal shade interference, ensuring a reliable prediction of energy production and system effectiveness across varying seasonal conditions.

What Are the Policies and Processes for Upgrading the Solar System Technology as New Advancements Become Available?

To ensure your solar investment remains at the forefront of technology, inquiring about upgrade policies is essential.

Analyze the financial implications of system enhancements, such as upgrade costs, and confirm the continuity of service through warranty transferability clauses.

A detailed understanding of these processes will safeguard the longevity and efficiency of your solar solution, allowing for a seamless integration of future technological advancements while maintaining economic prudence and system reliability.

Why our clients feel we’re a ray of sunshine

  • "Extraordinary"

    Powerlution is a professional company!!! They guided me from beginning to end ... I cant believe that its already 18 months since installation of my solar system and they are still available with any help or questions and concerns I have... I would definitely recommend powerlution... They are.... Professional, Helpful, Prompt, Reliable, Responsible, Honest

    – Fried Z.
  • "Extraordinary"

    Powerlution is a professional company!!! They guided me from beginning to end ... I cant believe that its already 18 months since installation of my solar system and they are still available with any help or questions and concerns I have... I would definitely recommend powerlution... They are.... Professional, Helpful, Prompt, Reliable, Responsible, Honest

    – Fried Z.

Zero $ out
of pocket

Max credits

Honest &

14 years of
100% solar

Get expert solar guidance today.

Call Now

Experience success on a solar level.

See Savings

Let’s customize your solar plan.

Complete this form to:

1. Estimate savings on your energy use 2. Leverage the best state incentives

Footer Contact Form

Ready to explore your future setup?

Try our Layout Design Tool!

PowerLutions Solar Company - Solar
Installers in NJ, NY, FL, CT & MA

PowerLutions LLC

NJ Electrical Contractor 
Business Permit #17356
216 River Ave Lakewood, NJ 08701


216 River Avenue
Lakewood, NJ 08701


2 University Plaza #100-1
Hackensack, NJ 07601


56 South Main St Suite #2
Spring Valley, NY 10977


1310 Coney Island Ave
Brooklyn, NY 11230


66 West Flagler Street
Suite 900-3747
Miami, FL 33130

Copyright © 2024.
Powerlutions Solar Energy